Terms & Conditions

Terms of Use

Welcome to SuAyu.com brought to you by Sahajanand Life Sciences Pvt. Ltd. Your access and use of this site is subjected to the following terms and conditions (Terms and Conditions) and all applicable laws. If you continue to browse and use this website, you agree to comply with all the terms and conditions of use, which together with our privacy policy govern Sahajanand Life Sciences Pvt. Ltd. relationship with you in relation to this website.

The term ' Sahajanand Life Sciences Pvt. Ltd. ' ‘SuAyu’ or 'us' or 'we' refers to the owner of the website whose registered office is Sahajanand Life Sciences Pvt. Ltd., Sahajanand Estate, Wakhariawadi, Nr. Dabholi Char Rasta, Surat, Gujarat - 395004, India. The term 'you' refers to the user or viewer of our website.


The user should have completed 18 years of age and be competent to enter into a contract under Indian contract law. Any user under 18 years of age who is intending to avail the services of the Website should do so through his or her legal guardian in accordance with applicable law. 

If any person is using the Website on behalf of any corporation, company, institution, association or other entity, the person should be authorized by such corporation, company, institution, association or other entity to use and access the Website.

Suayu reserves the right to refuse access to use the services offered at the Website to new users or to terminate access granted to existing users at any time without according any reasons for doing so.

User Account

The user may browse the Website without registering with SuAyu. The user has to set up an account with the Website before availing any online services provided through the Website.  The user can create an account by entering an email address and password or by using any permitted social media website account to sign in ("Account Information"). The email address provided is not verified by SuAyu and hence, it is advisable for the user to provide a valid email address. The Website will set-up an account and email the details of the account to the user at the email address provided. A user can then access the account on the Website. A user can also create and update an account through Customer Support.

A user can create one user account only and no user is permitted to transfer or interchange the User Account. The list of user information required to be provided by the user, the manner of usage, protection and confidentiality of user information and account information are more specifically dealt under the Website’s Privacy Policy and the users are requested to read in detail the Privacy Policy before sharing user information or creating an account.  

Content and Intellectual Property Rights

The content, text, images, trademarks, logos and any other marks displayed on the Website ("Marks") are the property of SuAyu or its affiliates, associates or its content suppliers or users or respective third parties. Users are not permitted to use the Marks without the prior consent of SuAyu, its affiliates, associates or its content suppliers or users or the third party that may own the Marks.

You may not copy, modify, publish, transmit, transfer or sell, reproduce, create derivative works from, distribute, perform, display, or in any way exploit any of the Content, in whole or in part, except as is expressly permitted in this terms and condition.

SuAyu owns all intellectual property rights to and into the trademark "SuAyu,” and the Website, including, without limitation, any and all rights, title and interest, copyright and other related rights,.

The users agree that they shall not use or apply for registration of any marks, or domain names which are similar to the marks or domain names used in connection with the Website or owned by SuAyu.

No user shall use, copy, reproduce, modify, alter, change, transmit, edit, revise, review, adapt, translate, distribute, perform, display, sell or otherwise deal with  content or the intellectual property rights of the Website or content suppliers or third parties in any mode medium or manner now known or developed in future without authorization from SuAyu and on happening of any such event Suayu reserves the right to immediately discontinue the Website services to such user without prejudice Suayu’s right to initiate legal action against such user.

Risk of Loss

All items purchased from SuAyu.com are made pursuant to a shipment contract. This means that the risk of loss and title for such items passes on to you upon the delivery to the carrier by the vendor/merchant/affiliate/manufacturer. 

Product Description/ Warranties

SuAyu.com attempt to be as accurate as possible. However, SuAyu.com does not warrant that product descriptions or other content or prices/amounts of this site is accurate, complete, reliable, current, or error-free. Original products may vary in shape size display. If a product offered by SuAyu.com itself is not as described in terms of (content or quantity), your sole remedy is to return it in unused condition.

Force Majeure

Suayu.com shall have no liability to you for any interruption or delay in access to the Site irrespective of the cause. We are not liable for any breach of our obligations resulting from causes beyond our reasonable control including Riots, natural calamities and flood.


You agree to indemnify us against any claim or demand, including reasonable lawyers’ fees, made by any third party due to or arising in any way out of your use of Our Web Site, or the infringement by you, or by any other person using your computer, of any intellectual property or other right of any person.


To the extent that anything in or associated with the Site or the Company is in conflict or inconsistent with this Condition of use, this terms & condition shall take precedence;

Should any part of this terms and condition be held invalid or unenforceable, that portion shall be construed consistent with applicable law as nearly as possible to reflect the original intentions of the parties and the remaining portions shall remain in full force and effect;

Failure of Company to enforce any provision of this Terms & condition shall not be deemed a waiver of such provision nor of the right to enforce such provision.

Limitation of Liability

Under no circumstances shall we be liable for any losses or damages whatsoever, whether in contract, tort or otherwise, from the use of, or reliance on, the Material, or from the use of the Internet generally.

Your use and browsing of the Site is at your risk. You should not rely on any of the Material and instead should seek other opinions before taking any action or determining not to take any action, which could lead to injury, harm or damage of any kind. Please do not rely upon information provided in this website as "medical advice". This website is not a substitute for a doctor or medical consultancy of any sort. For purposes of this section, "we" shall include The Suayu.com, and its subsidiaries, successors, shareholders, and their respective employees, partners, principals, agents and representatives, and any third-party providers or sources of information or data.

Limitation of Remedy

If you are damaged or injured by any of the Material contained in the Site, or you are dissatisfied with the Site or Material for any reason, then your sole and exclusive remedy is to discontinue accessing and using the Site.

Suspension Due To Non-Compliance with Agreement

Not with standing other legal remedies that may be available to Suayu.com, Suayu.com may in its sole discretion limit user activity by immediately removing user listing either temporarily or indefinitely or suspend or terminate user membership, and/or refuse to provide user with access to the site if: The user is in breach any of the terms and conditions of this agreement and/or the terms and conditions of usage of Suayu.com; The user has provided wrong, inaccurate, incomplete or incorrect information; Your actions may cause any harm, damage or loss to the other Users or Suayu.com. Illegal and/or unauthorized use of the service, including unauthorized framing of or linking to the Suayu.com site will be investigated, and appropriate legal action will be taken, including without limitation, civil, criminal and injunctive redress.

Governing Law

Your use of this website and any dispute arising out of such use of the website is subject to the laws of India or other regulatory authority subject to Jurisdiction at Surat, Gujarat.

This is the entire agreement between the parties relating to the matters contained herein.

Security and Safety

The Internet is a new medium for shopping, and like any new technology, there is an element of concern regarding credit card security over the Internet. At www.suAyu.com we do not collect/store Credit Card information on our server.

Users are redirected to secure CC Avenue web page to provide their Credit Card / Debit Card / Net Banking details for the transaction. The security is handled by independent third parties (Avenues India Pvt. Ltd.) who certify that the information is correctly encrypted and secure. A window will appear on your browser notifying you when you enter and leave the secure environment. Upon processing a successful transaction, a confirmation email will be sent to the email address supplied with the details of your order.

Please note we DO NOT allow to collect/store credit card / debit card or any of your sensitive financial details on our server.

Social Login

By using the Social login feature at www.suayu.com, you allow www.suayu.com and the respective social network to use your information in accordance with their respective terms of service and privacy policies. You may change this and other account permissions at any point of time.


This is the official web site of SuAyu. All the contents of this Site are only for general information or use.

No representations, warranties or guarantees whatsoever are made as to the accuracy, adequacy, reliability, completeness, suitability or applicability of the information to a particular situation. The information is not substitute for medical or physician advice. Company has no liability for any loss, injury caused in whole or in part, due to reliance placed on any information furnished on the site.

Original product may vary in shape size in contrast to display on the website.

Any material/ contents downloaded or otherwise obtained through the use of the site is done at your own discretion and risk. Although full precaution and care against viruses in the Content present or sent through the website are taken care of but SuAyu and / or its associates and affiliates do not warrant that this site, its servers, or any mail sent from SuAyu will not have viruses or harmful components. If any damage is caused to your computer system and any losses accrue it will not be the responsibility of SuAyu. You will be solely responsible for any damage to your computer system or loss of data or any other harm that results from the usage of any such material.

Unless otherwise stated, copyright and all intellectual property rights in all material presented on the site (including but not limited to text, audio, video or graphical images), trademarks and logos appearing on this site are the property of SuAyu, its affiliates and associates and are protected under applicable Indian laws.

The home remedies given on the site are based on the therapeutic usage's of culinary herbs. These can be taken for minor ailments but are no way substitute of a physicians diagnosis. If the problem persists, consult your doctor immediately. Although these remedies are generally safe for the public and usually have no side effects but SuAyu advises that these be practiced / taken at the user's sole discretion.

Although every effort is made to ensure the accuracy of products, price or any other information displayed on the website, however, scope of error cannot be left due to any reasons. We reserve the right to correct any errors or inaccuracies at any time. Any inconvenience caused is apologized and regretted.